Staff add embroidery services directly during the POS sale: back logos, sleeve embroidery, neck labels and custom placements. The system supports setup charges, quantity-based pricing
tiers, supplied garment pricing, multiple logo configurations and one-off sample pricing. Configurable prompts (EMB = Embroidery) ensure staff never miss a service charge. Every embroidery job flows directly to the production job board no paperwork, no re-entry, no lost orders.

Add printing services at point of sale with the same seamless workflow as embroidery. The system supports configurable print placements, pricing models, and production prompts (PRT = Printing). Screen printing, heat transfer, sublimation whatever your printing method, StyleMatrix tracks the job from sale through production to customer collection.

For products requiring traceability or warranty tracking, the POS prompts staff to scan or enter serial numbers during the sale. Ideal for safety equipment, PPE, branded devices and asset-controlled products. Every serial number is permanently linked to: the customer who purchased it, the invoice number, the store location, the staff member who processed the sale and the date sold. This provides complete chain-of-custody documentation for compliance audits, warranty claims and asset tracking.

The integrated job board runs on StyleMatrix’s AI dashboard, giving your entire team live visibility across all production jobs. See at a glance: jobs currently in production, orders on hold awaiting garments or approval, completed jobs ready for collection, customer notes and special instructions, order dates and expected completion and real-time workflow statuses. The job board bridges the gap between your retail counter, warehouse, embroidery room and printing department so nothing falls through the cracks.

Customers automatically receive email updates and SMS notifications at every stage: when their job enters production, when it’s ready for collection and when an order has been completed. This eliminates the single most common phone enquiry workwear retailers receive: “Has my order been completed yet?” Fewer inbound calls means more time for your staff to serve customers on the floor.

Beyond the production workflow, StyleMatrix’s core AI engine manages your workwear inventory the same way it manages fashion and footwear: tracking demand by size across locations, predicting reorde points for core PPE and safety items, generating purchase orders you approve via SMS and flagging slow-moving stock before it becomes dead stock. The AI learns your business’s specific size distribution patterns and supplier lead times so you always have the right sizes in stock for your trade accounts.